When you decide to buy or upgrade a personal computer, the most important person with whom you interact probably will be a personal computer (PC) salesperson. This individual will be a valuable resource to you in providing the information and expertise you need to select a computer that meets your requirements.
Computer manufacturers and retailers that sell several types of personal computers need competent salespeople. A PC salesperson must be computer literate and have a specific knowledge of the computers he or she sells. The salesperson also must have a working knowledge of computer peripherals (printers, scanners, cameras, etc.)
In addition, a successful salesperson has a friendly, outgoing personality that helps customers feel comfortable. Through open-ended questions, the salesperson can determine a customer's needs and level of experience. With this information, the salesperson can choose the best computer for the customer and explain the features of the computer in language the customer will understand. Most computer salespeople also can recommend a qualified installer for your computer or qualified service technician.
Computer salespeople typically have at least a high school diploma. Before reaching the sales floor, however, salespeople usually complete extensive company training programs. These programs often consist of self-directed, self-paced Web-training classes. Most salespeople also participate in training updates, often on a monthly basis.
Personal computer salesperson generally earn a guaranteed amount plus a commission for each sale. A computer salesperson can earn about $45,000 a year. Top salespeople can be among's more highly compensated employees, earning in excess of $85,000.
For more information, visit scsite.com/dc2007/ch1/careers.
Computer manufacturers and retailers that sell several types of personal computers need competent salespeople. A PC salesperson must be computer literate and have a specific knowledge of the computers he or she sells. The salesperson also must have a working knowledge of computer peripherals (printers, scanners, cameras, etc.)
In addition, a successful salesperson has a friendly, outgoing personality that helps customers feel comfortable. Through open-ended questions, the salesperson can determine a customer's needs and level of experience. With this information, the salesperson can choose the best computer for the customer and explain the features of the computer in language the customer will understand. Most computer salespeople also can recommend a qualified installer for your computer or qualified service technician.
Computer salespeople typically have at least a high school diploma. Before reaching the sales floor, however, salespeople usually complete extensive company training programs. These programs often consist of self-directed, self-paced Web-training classes. Most salespeople also participate in training updates, often on a monthly basis.
Personal computer salesperson generally earn a guaranteed amount plus a commission for each sale. A computer salesperson can earn about $45,000 a year. Top salespeople can be among's more highly compensated employees, earning in excess of $85,000.
For more information, visit scsite.com/dc2007/ch1/careers.
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